If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds.
Supportfixit offers a 30-day refund policy for all purchases made on our website.

To exercise your right of cancellation, please inform us of your decision by means of a clear statement

• By email: compliance@supportfixit.com

In the case where an initial support service has already been provided successfully, including configuration and clean-up services, it is possible that the purchase may not be eligible for a Full Refund. We reserve the right to assess each request on a case-by-case basis.

FOR EUROPEAN CUSTOMERS:

In order to exercise your right of withdrawal, you must inform us of your decision to cancel this contract by post (to the address below) or e-mail (compliance@simplelinknetwork.com) by means of a clear declaration. You can use the model withdrawal form below, but this is not mandatory.

(*) Delete where inapplicable.

In the event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform at https://ec.europa.eu/consumers/odr/.